Terms of use

These terms cover your use of Hold, the website hold.iraady.com and the Hold mobile apps, provided by Iraady Ltd, London, United Kingdom. By creating an account you accept them.

Who can use Hold

You must be 18 or older. Hold is not for people who are pregnant or breastfeeding, or who have had an eating disorder. See the medical disclaimer.

Not medical advice

Hold is a self-tracking tool. It is not medical advice and not a medical device, and it does not tell you how to take, lower, stop or restart any medicine. Make those decisions with your doctor or prescriber. You use Hold at your own risk and stay responsible for your health decisions.

Your account

Keep your password private. You can delete your account at any time in Settings or by following these steps. We may suspend accounts that abuse the service.

Free trial and subscription

• New accounts get 7 days with everything unlocked.
• After that, a subscription costs $59.99 a year or $9.99 a month (£49.99 / £8.99 in GBP, €54.99 / €9.99 in EUR). Prices may change for new purchases.
• Without a subscription you can still weigh in and check in. The trend chart, zones, weekly report and 7-day reset need a subscription or trial.
• Subscriptions bought in the iPhone or Android apps are billed and managed by Apple or Google. They renew automatically unless cancelled at least 24 hours before the period ends, and you cancel in your store account settings. Deleting your Hold account does not cancel a store subscription.
• Web subscriptions, when available, are billed by Stripe and can be cancelled before the next renewal. Refunds follow the store's rules for app purchases and our judgement and your consumer rights for web purchases.

Acceptable use

Do not misuse the service, try to break its security, or scrape it. Do not enter another person's data without their permission.

Our responsibility

We try to keep Hold accurate and available, but we cannot promise it will always be error-free or uninterrupted. To the extent the law allows, we are not liable for indirect loss, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including your statutory consumer rights.

Changes and contact

We may update these terms and will tell you in the app if the change matters. Questions: hello@iraady.com. These terms are governed by the law of England and Wales, without removing the protection of the consumer law where you live.