Support

We read every message. Write to hello@iraady.com and tell us what you were doing and which device you use. We usually reply within two working days.

Common questions

I forgot my password. Use Forgot your password. If you do not get an email, write to us from the address on your account and we will help.
My subscription does not show. Open Hold on your phone, then Settings, and use Restore purchases. Subscriptions bought through the App Store or Google Play can take a minute to appear. Web and phone share one account.
How do I cancel? Phone subscriptions are cancelled in your App Store or Google Play account. Web subscriptions: write to us.
How do I get my data? Settings, Export my data (CSV).
How do I delete my account? See Delete your account.

Hold cannot answer questions about doses, tapering, stopping or restarting a medicine. Please talk to your doctor or prescriber.

Beat (eating disorder support): Helpline 0808 801 0677, beateatingdisorders.org.uk
ANAD helpline: 1-888-375-7767, anad.org
Find a Helpline: findahelpline.com lists free services in your country

Numbers can change. Check the website before you call. In an emergency, call your local emergency number.